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LATEST NEWS & ARTICLES
SHOWING 9 NEWS OUT OF 30
30 Dec 2024
Combat Problems of Fraudulent Payment Slips with GHL's SoundPay
With online payments becoming an integral part of daily life, most businesses have adapted their payment methods to match customer behaviors. However, this has also led to a rise in fraudulent activities, with many using forged payment slips to take advantage of businesses. To ensure smooth operations and prevent fraud, this article outlines effective solutions for businesses and merchants. Sales Disruptions: The Problem of Fraudulent Payment Slips In this era where there are a large number of frauds in different forms, businesses, especially small retailers, are particularly vulnerable. Forged payment slips are commonly used by scammers to falsely claim they have completed a transaction. This issue often affects small businesses that lack robust management systems, such as: · Merchants that are too busy processing orders or attending to other customers, making it difficult to thoroughly examine payment slips. · Relying on staff to capture photos of every slip can lead to oversights, especially during peak hours or when the store is understaffed. · Stores with insufficient staff can result in a lack of dedicated cashiers, increasing the risk of forged slip submissions. These fraudulent issues directly affect sales management, often leading to discrepancies in sales numbers and, ultimately, losses. Staying Ahead of Scammers: How to Verify Payment Slips Typically, each mobile banking application generates a payment slip after every successful transaction. Merchants should be able to distinguish between genuine and forged payment slips, so here’s how to differentiate between the two: · Examine the information on the slip: Ensure the bank name, account numbers (both sender and receiver), amount, and date/time of transfer are accurate and complete. · Examine the Payment Slip Layout and Colours: Compare the arrangement of text and watermarks against the bank's standard format. Look out for inconsistencies in text thickness, watermark, color sharpness, and the correct placement of details. · Try Scanning the QR Code on the Payment Slip: After a customer makes a payment, scan the QR code on the slip to verify the transaction details, including the sender's name, date, time, and amount. Discrepancies between the slip and the QR code information could indicate a forged slip. This is especially useful for online businesses that receive payment slip images via instant messages. Be sure to promptly verify the payment slips as some banks impose time limits on QR code validity, such as 7 or 60 days. · Check Your Bank Account Directly for Transactions: Directly verify the transaction in your banking application to confirm that the deposited amount matches the slip presented by the customer. While this method might be challenging for understaffed businesses or those with multiple branches, it is an effective way to prevent fraud. Handling Dishonest Customers with GHL's SoundPay: Prevent Fraud and Forged Payment Slips We want to make payment verification easier, especially for small stores with limited staff and high order volumes! No more wasting time worrying about forged payment slips—manage everything efficiently with “GHL's SoundPay”, a new payment device with real-time audio alert so customer payments can be instantly verified. It is easy to set up, supports both Thai and English languages, and features an interface that allows for seamless transfers through a numeric keypad. This system is convenient, reliable, and helps to securely prevent fraud from forged payment slips. GHL's SoundPay: Easy and Convenient Payment From Multiple Channels o QR PromptPay o TrueMoney Wallet o Alipay and Alipay+ If your business has been dealing with forged payment slips, causing financial losses and affecting your overall operations, don’t let this problem escalate. Choose a business-friendly solution: GHL's SoundPay. Its Dynamic QR system helps minimise duplicate payments, as a new QR code is generated for each transaction with an immediate sound alert when a payment is made. It’s easy to apply, does not require opening a new bank account, and offers superior technology to streamline business operations! Interested in using GHL's SoundPay? Contact us today via: Phone: 0-2440-0111 Click: https://th.nttdatapay.com/contact
13 Dec 2024
O2O Marketing: A Key Strategy to Grow Your Business
With sustainable profit as a core objective for businesses, this article delves into how O2O Marketing can support this objective. O2O marketing is a powerful strategy used by top businesses to enhance their brand credibility and reach. What is O2O Marketing? If we were to compare today's marketing to colours, it would most likely resemble a rainbow due to the combination of online and offline sales channels that many businesses have. O2O Marketing can therefore be divided into two main types: 1. Offline to Online: Developing and extending the sales of business products or services to online channels. 2. Online to Offline: Using strengths and feedback from online channels to enhance in-store products and services. O2O Marketing: Strengthening Your Business and Store At this point, many may start to see the support for products from offline to online and vice-versa. O2O marketing strategies offer significant benefits in promoting businesses and stores in various ways: · Builds credibility and brand image: This simplifies decision-making for customers, helping them choose services and make purchases more confidently. · Reduces customer concerns: For businesses that also offer services or sell products offline, O2O marketing helps to increase consumer confidence and reduce any potential worry as they are able to browse products or talk to service providers before committing to a purchase. · Builds a strong customer base: One advantage of conducting business both offline and online is the increased ability to reach customers across both platforms. An effective online marketing plan that keeps customers informed and engaged can significantly strengthen the existing customer base. · Collectively increases sales through both online and offline channels: This allows the business or store to accommodate various sales methods with the online channel complementing the offline channel by offering related products that might be difficult to move in-store. · Enhances control over service standards: Especially for businesses or stores with multiple branches or franchises, maintaining consistency of product or service quality and customer support is essential in retaining customers. O2O Marketing strategies are suitable for businesses or stores with both offline and online sales channels, especially modern stores that are looking to accept international customers. GHL's EDC machine is one tool that enhances convenience in transaction methods, accepting credit cards, QR Payments, Alipay, and other local wallets nationwide.Interested in GHL's card reader? Contact us today: Call: 0-2440-0111 Or click: https://th.nttdatapay.com/contact
15 Nov 2024
Online Instalment Payment System Can Easily Boost Your Sales
When customers need essential items, installment payments can help businesses boost sales. For retail stores, online shops, and health or beauty clinics, offering installment options can enhance promotional efforts and encourage purchases. This article introduces the online installment payment system and its benefits. 0% Instalments for Big Purchases: For the “Must-Have” Shopper 0% instalment plans make it easier for customers to buy high-value items without the stress of a big upfront payment. This option is especially appealing to those who: 1. Want to Stay on Trend: Whether it’s the latest in fashion, tech, or cars, customers can enjoy popular products now and pay over time. 2. Need an Urgent Replacement: For essential items, like a broken appliance, instalments allow immediate purchase without the burden of a large payment. 3. Want to Build Credit: Instalments also help customers strengthen their credit history, supporting future goals like buying a home or car. A study from MIT, published by Kluwer Academic Publishers, concluded that “paying with a credit card is more convenient as it eliminates the need to carry cash, making the spending feel less painful, especially when items come with instalment options. The ability to pay in 0% installments makes the purchase decision even easier.” Having an Instalment Payment System Caters to Credit Card Users and Encourages Purchase Decisions This research highlights that many people prefer card payments over cash, and there is a long-standing habit of instalment purchases among Thai consumers. Offering 0% instalment plans for up to 10 months further incentivizes purchases by making products and services appear more affordable and accessible. This method is a powerful tool for merchants with an online instalment payment system, as it significantly boosts sales. Online Instalment Payments: A Reliable Strategy to Attract and Retain CustomersOffering online instalment payments broadens payment options for businesses both online and in-store, allowing customers to pay in smaller amounts over time. This strategy delivers several benefits: · Mutual Gains: Businesses can increase sales on high-value items, while customers enjoy manageable monthly payments, creating a win-win for both. · Easier Decision-Making: Instalments make it simpler for customers to plan their finances, enabling quicker access to products without straining their budget. · Increased Sales: Lowering the upfront cost encourages more purchases, helping businesses increase sales and attract more customers. · Valuable Data for Promotions: Transaction data from instalments can be used to create targeted promotions, allowing businesses to collaborate with banks or create special offers to drive even more sales. GHL's e-Commerce Payment Gateway: Empowering Your Business with Flexible Payment Solutions to Drive Sales and Maximize Profit · Easy, simple integration with all major online platforms · Supports various payment channels: credit cards, online banking, e-wallets, or different counter services · Real-time data tracking · Special interest rates · 24/7 customer support for inquiries or issues · Compliance with PCI DSS Level 1, the highest security standard for payment systems For more information about GHL's online payment system, click here.
21 Oct 2024
JCB AND GHL EXPAND PAYMENT OPTIONS ACROSS MALAYSIA, THAILAND AND THE PHILIPPINES
Key Highlights: GHL and JCB announce its strategic partnership, enabling the acceptance of JCB Cards on GHL’s merchant terminals in Malaysia, Thailand and the Philippines. This partnership ensures that GHL will continue to remain an omni-channel provider of payment acceptance services across its footprint, enabling its merchants to accept all payment types including JCB cards, bolstering the accessibility and flexibility. The rollout is set to begin in Malaysia in the third quarter of 2024, followed by Thailand and the Philippines. TOKYO & KUALA LUMPUR, 21 October 2024 : GHL Systems Berhad (GHL) and JCB International Co., Ltd., the international operations subsidiary of JCB Co., Ltd., Japan’s leading international payment brand (JCB) have officially announced its strategic partnership, enabling the acceptance of JCB Cards for GHL’s merchant terminals in Malaysia, Thailand and the Philippines. This regional collaboration represents a significant step forward for both companies, aiming to empower merchants and shoppers across these regions with enhanced payment convenience. With JCB's extensive global presence and card network, this partnership adds another dimension to GHL's payment solutions. GHL merchants will seamlessly accept JCB Cards, offering a smooth payment experience for JCB cardmembers. With GHL's merchant network stretching over a vast footprint of over 480,000 payment touchpoints, spanning various sectors across Malaysia, Thailand, and the Philippines, this partnership holds the potential to significantly increase JCB Card usage and accessibility. Through this partnership, the entire region can benefit from greater flexibility and the fostering of stronger business relationships between merchants and customers alike. The tourism industry is projected to return to pre-pandemic levels by the end of 2024, with international tourism levels expected to surpass pre-pandemic figures. This resurgence is primarily driven by a stronger recovery in Asia, according to a report by the UN World Tourism Organization. Sean Hesh, Executive Director & Group Chief Executive Officer at GHL said, "This partnership not only reinforces our dedication to innovation and delivering seamless payment solutions but also highlights our commitment to simplifying payments regionally. With GHL poised to expand payment options at the merchant’s point of sale, businesses are empowered to better accommodate the anticipated surge in inbound tourist spending in 2024 and beyond." Hiroko Michishita, Managing Director, JCB International Asia Pacific said, “This is a milestone for JCB’s business expansion in the region since GHL has a strong presence as well as ambition to grow further in acquiring business. Leveraging this partnership, we will be able to better serve our cardmembers from across the globe with enhanced card acceptance points. In addition, our confidence in this partnership is strengthened as GHL utilizes the JCB Payment Gateway powered by Soft Space.” The rollout is set to begin in Malaysia in the third quarter of 2024, followed by Thailand and the Philippines.
18 Oct 2024
5 Effective Promotion Strategies to Grow Your Business
Consumers today are spoilt for choices when it comes to the variety of products and services available. Promotions from brands or stores play a crucial role in attracting customers and standing out from competitors. If you are a business owner, who is planning promotions to attract more customers or boost sales but don't know where to start, we’re here to help. These ideas can be used to drive sales, as well as marketing tools to help you understand your target audience and plan your marketing strategies effectively. 5 Tips for Creating Promotions to Boost Sales 1. Set Clear Objectives for Each Promotion The first step is to determine the purpose of your promotion; for example, are you aiming to promote sales for a particular product or service, attract new customers, or boost overall sales? Having clear objectives helps you define your target audience and craft promotions that are more relevant and effective. 2. Set a Realistic Budget The next important step is to set a budget you can afford to avoid impacting your business financial stability. Consider these three main factors: · Promotion Costs: The cost of goods or services, including free shipping promotions, discounts, or bundled offers. · Promotion Expenses: The cost of advertising on social media or conventional channels, which can be high. · Return on Investment (ROI): The benefits gained from the promotion, such as increased sales, new customer acquisition, or increased brand engagement. For startups or businesses with limited budgets, offering freebies or vouchers can be an effective way to promote without incurring high costs. If you have a larger budget, you can run more extensive promotions, such as "Buy 1 Get 1 Free" to quickly reach your target audience. 3. Choose the Right Promotion Type There are various types of promotions available today. Having clear goals and objectives will help you plan or define the right promotional campaigns to meet your needs, such as: · Product Sampling: Offering free product samples or trials is a suitable strategy for startups and businesses looking to expand their customer base, raise awareness and build trust. · Interactive Activities: This method can boost product sales and brand/product recognition as it requires customers to purchase products or services to participate in the activities or win prizes, thereby increasing customer interest. · Buy 1 Get 1 Free: Many brands use this popular tactic because offering free gifts after a purchase makes customers feel they are getting their money’s worth, increasing their desire to buy. This strategy is also suitable for clearing excess inventory. · Bundle Deals: Combining products or services and offering them at a discounted price is another effective strategy to stimulate sales. · Loyalty Programs: Loyalty or point-based systems can turn potential customers who are new to your brand or products into regular customers while retaining existing ones. The key is to offer attractive rewards that entice customers to return to your store. 4. Clearly Define Promotion Terms and Conditions A crucial aspect of promotions is setting clear and transparent terms and conditions to avoid misleading customers. The terms should be detailed, transparent, and comply with advertising laws, such as: · The start and end dates of the promotion. · Specific conditions, such as purchase limits or limited product quantities for products on offer. · How to participate, such as filling out a form or using a receipt after a certain purchase amount. · Eligibility requirements, such as participating branches or products, or specific timeframes for purchases. 5. Track and Evaluate After the Promotion Tracking and evaluating the results after a promotion is essential to determine its success and effectiveness.They provide insights for future promotions, allowing you to identify which strategies resonate with your customers, which doesn’t, and which can be improved. You can measure and evaluate based on these factors: · Sales: Sales figures are the easiest way to gauge the success and popularity of a promotion without waiting for the promotion to end. · Social Media Engagement: Measure the success of online promotions by looking at likes, views, and shares to assess if the promotion went viral. · Return on Investment (ROI): Compare the costs incurred with the sales/leads generated after the promotion period ends to determine its success. · Coupon or Discount Code Usage: If your promotion includes discount codes or coupons, you can easily measure its effectiveness by tracking the number of customers who have used them. If you're a new business owner who is in the midst of planning a promotion, try following those tips above and consider using marketing tools that can support customer service and marketing planning, such as GHL's EDC card reader that comes with a transaction report function, allowing you to view real-time sales reports. This makes it easier for your store or business to plan sales promotion strategies. For more information on tools to help with your business marketing such as GHL's EDC card reader, visit In Store | GHL Thailand for more details.
27 Sep 2024
Online Payment: Essential Knowledge for Business Owners
It's undeniable that online shopping has grown significantly today. Statistics from the Stock Exchange of Thailand and Statista, a consumer and market data company, reveal that Thais are shopping online more than ever, with online shopping reaching a record-breaking value of 700 billion baht in 2023. This surge has increased the importance of online payment for businesses and services, as they need to adapt to customers’ changing transactional behaviors to capitalise on business opportunities and ensure continued growth. What is Online Payment? Online payment is a system that involves financial transactions conducted over the internet. This allows businesses to process payments quickly and easily, anytime, anywhere with customers both locally and internationally, without the need for cash or queuing at bank branches. Additionally, each payment is recorded for auditing and security purposes, ensuring that businesses can keep track of every online transaction. What Channels Exist for Online Payment? Various online payment methods are available today; these include bank transfers through mobile applications, credit/debit card payments, PromptPay QR Payment, and e-Wallets. GHL's online payment services cover the following channels: Which Businesses are Suitable for Online Payment Services? Businesses often choose payment channels based on their specific needs. Here are examples of businesses and services that utilise online payments to make transactions easier for their customers: o Online Stores: Businesses selling products via websites or online platforms, such as online clothing stores, food vendors, or other businesses that rely primarily on an online presence. o Online Services: Businesses offering rental or subscription-based services online such as video streaming, cloud storage, or online education services. o Reservation Services: Businesses providing online reservation services, such as hotel or flight bookings, or restaurant reservations. o Tourism Businesses: Tourism services that require online payments such as tour and travel services, entry tickets or vehicle rentals. Online spending habits are rising exponentially as Thailand moves towards a fully cashless society. Therefore, business owners need to adapt to evolving technologies and consumer behaviors, with a key focus on prioritising online payment systems to enhance customer convenience. Boost your business with GHL’s online payment services that support a variety of secure online payment channels on a single platform. Interested in knowing more about GHL's services and how we can help take your business further? Contact us today at:Call: 0-2440-0111Or click: https://th.nttdatapay.com/contact
10 Sep 2024
PointX Partners with GHL to Launch “SUPER VALUE 50% POINTS BACK” Promotion: Conveniently Scan and Pay with Point X at Participating Shops Displaying a GHL Payment Logo and Enjoy Points Back
PointX, an innovative point management application that offers all users “unlimited freedom of point usage,” continues to enhance its offerings to meet the lifestyle needs of the new generation of customers, allowing them to accumulate and use points even more conveniently than before. PointX has partnered with GHL Thailand Co., LTD. (GHL), a leading payment service provider and one of the top merchant acquirers in ASEAN, to offer a “Super Value 50% Points Back” promotion campaign. From 1st September to 31st December 2024, customers paying with PointX at stores accepting GHL payments via QR PromptPay, will receive 50% points back with no minimum point spending required. Customers can choose to pay with full points or combine points with money in their SCB account (points back are limited to a maximum of 3,000 PointX per person per week). The promotion is available at over 1,300 GHL-powered merchants nationwide, such as Mil Toast House, Dalmatian, Karmakamet, ICARE/Pharmax/Vitamin Club/ Super Drug stores, and many more. Special points earned through this promotion will be updated to customers’ Point X accounts every Friday, and are valid for use within 30 days from the availability date. The promotion campaign was launched together with PointX Director - Mr. Kiattisak Visitbunditkul, GHL’s Group Chief Executive Officer - Mr. Sean Hesh, GHL Thailand’s Chief Executive Officer - Mr. Prinya Jinantuya, along with executives from leading partners Icare Health Co., Ltd., (operators of pharmacy brands iCare, Pharmax, Vitaminclub and Super Drug), Karmakamet aromatherapy stores, and restaurants under Ruay Mai Yood Co., Ltd. PointX is confident that this partnership will boost the customer experience through its enhanced benefits from scanning and scan-and-pay convenience, reinforcing PointX’s commitment to providing a seamless and rewarding payment experience for diverse lifestyles. Keep up with many more special offers from PointX and partners throughout the year! For more information, please contact the SCB Call Center at 02-777-7777 or visit https://www.Point X.scb/ghl-sep24-dec24/ . The PointX application can be downloaded for free at https://onelink.to/gqb7xm.
6 Sep 2024
What is Offline Payment and How Does it Benefit Your Store or Business?
In a cashless society where speed and convenience are key factors in choosing payment methods for goods and services, GHL also places emphasis on security and efficiency on the various payment systems it supports. In addition, GHL offers a variety of offline payment options essential for business owners. This article will introduce business owners to offline payment methods, helping them understand and implement a payment system suitable for their business. What Types of Offline Payment Systems Does GHL Offer? Offline Payment involves transactions through cash, checks, bank transfers, or card readers. GHL offers offline payment systems through various channels, including: o Offline card readers (EDC) o Integration with Smart API systems such as vending machines, self-service parking kiosks or POS systems GHL’s Comprehensive Payment Options to Cater to Customer Needs GHL Thailand elevates offline payment services to become a leading standard in the ASEAN region. GHL offers comprehensive payment options to cater to diverse consumer transaction behaviours. These services include: 1. Smart EDC All-in-One SolutionOffline card readers (EDC) that support various payment channels such as: o Credit and debit cards o Thai QR Code o E-wallets like Alipay, True Money, Rabbit Line Pay, ShopeePay or Sabuy Money o Instalment payments for loans via banks such as TTB, BBL, KTC, etc. 2. Smart API Solutions API system integration connects payment platforms to products or services, such as vending machines, self-service parking kiosks, or POS systems, enabling payments through multiple channels, including: o Credit Cards (Visa) o Thai QR Code o E-wallets like Alipay, True Money, Rabbit Line Pay or ShopeePay Which Businesses or Services Are Suitable for Offline Payment? GHL's Offline Payment services cater to various business groups and services, such as vending machines, self-service kiosks, retail stores, andgeneral restaurants. Businesses and services that prioritise enhancing their payment systems can choose a standardised payment service provider like GHL Thailand. We offer leading offline payment services through EDC card readers and Smart API connections, ensuring convenience and security for every transaction. For more information about our services or solutions, contact us today: Call: 0-2440-0111Or click: https://th.nttdatapay.com/contact
30 Aug 2024
Explore the Advantages of GHL’s EDC Machines: Effortlessly Boost Your Business Sales
After the prolonged economic downturn caused by the COVID-19 pandemic, many businesses are seeking ways to stimulate and increase sales for their products or services. There is also an increasing need to adapt to a cashless system, as most consumers prefer digital transactions such as bank transfers or credit card payments.One solution that greatly enhances business operations in this digital era is the EDC (Electronic Data Capture) machine, an all-in-one payment device that supports credit card and debit card transactions, as well as QR code payments. To help business owners understand the benefits of EDC machines from GHL and how they can drive business growth, we have compiled the key advantages in this article. The Importance of EDC Machines EDC machines are becoming increasingly vital for businesses, enabling customers to make payments easily without the need for cash. With many trying to avoid physical contact (particularly with cash), EDC machines have gained popularity and are being widely used among businesses. Moreover, they enhance a business’s image by offering a modern, convenient payment option. What are the Benefits of GHL’s EDC Machines? Apart from convenience, GHL's EDC machines offer numerous features that increase business flexibility and better meet consumer needs. 1. Convenience with User-Friendly Services GHL’s EDC machines efficiently support business goals such as managing cash flow with daily transfers, and providing daily sales report summaries via email in an Excel file format. This allows you to instantly view daily sales data, easily track daily totals, analyse sales trends over time, and develop targeted promotions for future growth. 2. Increased Sales Opportunities GHL's EDC machines can accept both domestic and international credit and debit card payments, including Visa, MasterCard, JCB, Union Pay, and Amex. Additionally, they also support QR code payments like Thai QR and PromptPay, along with domestic and international e-wallets such as TrueMoney Wallet, LINE Pay, ShopeePay, LazadaPay, Alipay, and Alipay Plus. This includes major e-wallets from China, Singapore, Malaysia, the Philippines, Indonesia, South Korea, and Japan, which are key markets for Thailand’s tourism industry.The EDC Machine is particularly beneficial for businesses in tourist areas, as catering to the growing demand for a wide range of digital payment methods can help boost sales. 3. Overcome Instalment Payment Limitations Most EDC machines support instalment payments from only one bank per device, making it difficult for businesses to handle instalments from multiple banks on a single machine. Meanwhile, GHL’s EDC machines offer an All-in-One Solution, supporting instalment payments from six major Thai banks (BBL, KBank, SCB, KTC, TTB, and Krungsri). This feature allows your business to offer instalment payments from multiple banks ,saving both time and counter space. 4. Reduce Payment Errors GHL's EDC machines automatically record transaction data, allowing you to review transactions directly on the device without logging into a website. You can also access past records to identify possible errors and mismatches, ensuring greater accuracy and reliability. 5. Easy Transaction Monitoring GHL's EDC machines integrate all payment systems into a single device, including instalment payments from multiple banks. They consolidate all transaction types into one file, eliminating the need for businesses to check multiple sources. This streamlines processes, simplifies operations and accelerates data verification. 6. Modern and Secure with EMV Security Standards GHL’s EDC machines comply with EMV security standards, a security standard for global smart card holders. EDC machines offer numerous benefits that contribute to business growth. If you are a business owner interested in EDC machines from GHL and need more information, contact Merchant Service at 0-2440-0111 or visit www.ghl.com. Alternatively, click https://th.nttdatapay.com/contact to register and have a representative contact you with advice tailored to your business.