Combat Problems of Fraudulent Payment Slips with GHL's SoundPay
With online payments becoming an integral part of daily life, most businesses have adapted their payment methods to match customer behaviors. However, this has also led to a rise in fraudulent activities, with many using forged payment slips to take advantage of businesses. To ensure smooth operations and prevent fraud, this article outlines effective solutions for businesses and merchants.
Sales Disruptions: The Problem of Fraudulent Payment Slips
In this era where there are a large number of frauds in different forms, businesses, especially small retailers, are particularly vulnerable. Forged payment slips are commonly used by scammers to falsely claim they have completed a transaction. This issue often affects small businesses that lack robust management systems, such as:
· Merchants that are too busy processing orders or attending to other customers, making it difficult to thoroughly examine payment slips.
· Relying on staff to capture photos of every slip can lead to oversights, especially during peak hours or when the store is understaffed.
· Stores with insufficient staff can result in a lack of dedicated cashiers, increasing the risk of forged slip submissions.
Staying Ahead of Scammers: How to Verify Payment Slips
Typically, each mobile banking application generates a payment slip after every successful transaction. Merchants should be able to distinguish between genuine and forged payment slips, so here’s how to differentiate between the two:
· Examine the information on the slip:
Ensure the bank name, account numbers (both sender and receiver), amount, and date/time of transfer are accurate and complete.
· Examine the Payment Slip Layout and Colours:
Compare the arrangement of text and watermarks against the bank's standard format. Look out for inconsistencies in text thickness, watermark, color sharpness, and the correct placement of details.
· Try Scanning the QR Code on the Payment Slip:
After a customer makes a payment, scan the QR code on the slip to verify the transaction details, including the sender's name, date, time, and amount. Discrepancies between the slip and the QR code information could indicate a forged slip. This is especially useful for online businesses that receive payment slip images via instant messages. Be sure to promptly verify the payment slips as some banks impose time limits on QR code validity, such as 7 or 60 days.
· Check Your Bank Account Directly for Transactions:
Directly verify the transaction in your banking application to confirm that the deposited amount matches the slip presented by the customer. While this method might be challenging for understaffed businesses or those with multiple branches, it is an effective way to prevent fraud.
Handling Dishonest Customers with GHL's SoundPay: Prevent Fraud and Forged Payment Slips
We want to make payment verification easier, especially for small stores with limited staff and high order volumes! No more wasting time worrying about forged payment slips—manage everything efficiently with “GHL's SoundPay”, a new payment device with real-time audio alert so customer payments can be instantly verified. It is easy to set up, supports both Thai and English languages, and features an interface that allows for seamless transfers through a numeric keypad. This system is convenient, reliable, and helps to securely prevent fraud from forged payment slips.
GHL's SoundPay: Easy and Convenient Payment From Multiple Channels
o QR PromptPay
o TrueMoney Wallet
o Alipay and Alipay+
If your business has been dealing with forged payment slips, causing financial losses and affecting your overall operations, don’t let this problem escalate. Choose a business-friendly solution: GHL's SoundPay. Its Dynamic QR system helps minimise duplicate payments, as a new QR code is generated for each transaction with an immediate sound alert when a payment is made. It’s easy to apply, does not require opening a new bank account, and offers superior technology to streamline business operations!
Interested in using GHL's SoundPay? Contact us today via:
Phone: 0-2440-0111
Click: https://th.nttdatapay.com/contact